If you are experiencing problems with the Wi-Fi connection, try tapping on
SettingsWi-Fi and turn Wi-Fi off and then on again.
Then, try to reconnect to the SOS computer via the SOS Settings page as detailed
For more tips on troubleshooting Wi-Fi networks and connections with iOS
devices, check Apple Support.
The SOS Data Catalog Update Now functionality (see the Settings
section) appears to take longer on Bluetooth compared to Wi-Fi. If
Update Now fails with Bluetooth, try it again one or two times. If it keeps
failing, you may need to switch back to Wi-Fi.